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Guest Service Representative - W Hoboken - (21077357)

Date: Jul 21, 2021 08:04 AM

Location: New York City - Manhattan

Category: Jobs - Restaurant/Hospitality

Live fully at marriott international – #1 leader in hospitality At marriott international, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The W Hoboken, located at 225 River St, Hoboken, NJ 07030 is currently hiring a Guest Service Representative. Responsibilities include: Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.      What you’ll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages  Perks you deserveWe’ll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs  What we’re looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details  This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. You’re welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued. MIRJ   Apply now at https://jobs.marriott.com/marriott/jobs/21077357?lang=en-us  Marriott international is consistently recognized as an employer of choice globally by fortune magazine, diversityinc. And great places to work institute, among others.Chat, engage and follow us on social media. | facebook | twitter | linkedin | instagramVisit marriott.com/careers to learn more about our workplace culture and career opportunities.   Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. 

Compensation:

Posted by Kialee Bradley
City: Hoboken
Zip Code: 07030
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